Information We Collect

When you interact with quasioriveth's financial security platform, we collect various types of information to provide you with personalized services and maintain the security of your financial data. This includes personal identification details, financial information, and technical data about how you use our services.

• Personal details including your name, email address, phone number, and postal address when you register for our services
• Financial information such as bank account details, transaction history, and investment preferences to provide tailored advice
• Technical data including IP addresses, browser type, device information, and usage patterns to improve our platform security
• Communication records from your interactions with our support team and educational content engagement
• Location data when you access our services to comply with regional financial regulations

How We Use Your Information

Your information helps us deliver comprehensive financial education and maintain the highest security standards. We use collected data to personalize your learning experience, protect against fraud, and comply with Australian financial regulations.

Specifically, we process your data to provide account management services, send educational content updates, analyze platform usage for improvements, and ensure compliance with the Australian Securities and Investments Commission (ASIC) requirements.

• Delivering personalized financial education content based on your learning preferences and progress
• Maintaining account security through fraud detection and prevention systems
• Communicating important updates about our services, policy changes, and educational opportunities
• Analyzing usage patterns to improve our platform functionality and user experience
• Complying with regulatory requirements under Australian privacy and financial services legislation

Data Sharing and Third Parties

We maintain strict controls over data sharing and only work with trusted partners who meet our security standards. quasioriveth does not sell your personal information to third parties for marketing purposes.

Limited data sharing occurs with our technology partners who help deliver our services, including cloud hosting providers, payment processors, and educational content partners. All third-party relationships are governed by comprehensive data processing agreements.

• Cloud service providers for secure data storage and platform hosting within Australia
• Payment processors for handling subscription fees and course payments
• Educational partners for delivering specialized financial training content
• Analytics providers for understanding user engagement with anonymized data
• Legal and regulatory authorities when required by Australian law

Your Rights and Control

Under Australian privacy legislation, including the Privacy Act 1988, you have significant rights regarding your personal information. You can access, correct, or request deletion of your data, and you have the right to know how your information is being used.

You can exercise these rights by contacting our privacy team or using the self-service options in your account dashboard. We respond to all requests within the timeframes required by Australian law, typically within 30 days.

• Access your personal data and receive a copy of information we hold about you
• Correct inaccurate or outdated information in your account profile
• Request deletion of your account and associated personal data
• Opt out of marketing communications while maintaining essential service notifications
• Lodge a complaint with the Office of the Australian Information Commissioner if you're unsatisfied with our response

Data Security and Protection

We implement comprehensive security measures to protect your information from unauthorized access, loss, or misuse. Our security framework includes encryption, access controls, regular security audits, and staff training on data protection principles.

All financial data is encrypted both in transit and at rest using industry-standard protocols. We maintain secure data centers within Australia and conduct regular penetration testing to identify and address potential vulnerabilities.

Data Retention and Deletion

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Different types of data have different retention periods based on their purpose and regulatory requirements.

Account information is typically retained for seven years after account closure to comply with Australian financial records requirements. Educational progress data may be retained longer if you request continued access to your learning history.

• Active account data is maintained throughout your membership and for seven years after closure
• Communication records are kept for three years for quality assurance and dispute resolution
• Technical logs and security data are typically deleted after two years
• Marketing data is removed immediately when you opt out of communications

International Data Transfers

We primarily store and process your data within Australia to ensure compliance with local privacy laws. However, some of our technology partners operate globally, which may involve transferring limited data outside Australia.

When international transfers are necessary, we ensure appropriate safeguards are in place, including standard contractual clauses and adequacy decisions that provide equivalent protection to Australian privacy standards.

Changes to This Policy

We review and update this privacy policy regularly to reflect changes in our services, technology, and applicable laws. When we make significant changes, we'll notify you through your registered email address and provide at least 30 days' notice before changes take effect.

Continued use of our services after policy updates indicates your acceptance of the revised terms. However, if you disagree with changes, you can close your account and request data deletion at any time.